Pfizer: Knowledge Graph Contribution & AI Agent Support

Objective

Contribute to and scale a common Neo4j-based knowledge graph to serve as the unified "source of truth".
Develop a production-ready MVP application to manage many-to-many relationships and complex graph hierarchies through an intuitive interface.
Deploy an agentic AI chatbot to handle internal user support, reducing ticket volume and response times.
Implement specialized AI agentic tools to assist in and automate internal review processes

Pfizer_ One of the world_s premier biopharmaceutical companies.jpeg

Overview

The Knowledge Graph Suite is an internal-facing intelligence platform designed to centralize organizational data and automate administrative friction. By combining a robust Neo4j knowledge graph with AI agents, the platform streamlines how internal teams manage complex data hierarchies and execute review-heavy workflows.

Problem

Internal teams often were facing "informational silos" where complex data relationships are difficult to visualize or modify without deep technical expertise. Furthermore, manual support tasks and internal review processes often create operational bottlenecks, diverting senior engineering talent toward routine maintenance and validation tasks.

What We Did

We optimized the existing Neo4j architecture, ensuring the schema could support deep, multi-level hierarchical traversals without latency.
By utilizing our high-velocity development model, we built a management application that allows non-technical users to modify and audit complex graph data structures safely.
We integrated LLM-driven autonomous agents into the existing ecosystem. This included a support agent capable of navigating internal documentation and review agents designed to validate internal processes against predefined logic trees.

Results

Significant reduction in the time required to manage and update organizational data hierarchies.
The internal AI chatbot now handles routine inquiries, allowing the core team to focus on high-impact engineering tasks.
Agentic tools have standardized the internal review process

From product architecture to global deployment — we have it covered.

AI Apps & Integration

Bring the power of AI into your business. We build smart apps that automate tasks, improve experiences, and deliver results. No more manual processes, disconnected tools, or missed opportunities. AI does the heavy lifting, you get the outcomes.

Data Extraction / ETL

Stop struggling with messy data. We extract, clean, and organize it into seamless pipelines ready for analysis. No more manual processes, scattered sources, or broken workflows. Just structured, reliable data when and where you need it.

Database Management & Administration

Keep your data secure, organized, and accessible. We manage your databases, optimize performance, and ensure backups are ready when you need them. No more downtime, disorganization, or risk of loss. Just reliable, worry-free data systems.

Database Modernization